Privacy Notice

1. Introduction

Did It In Heels Private Investigations is committed to protecting your personal data and your privacy. This Privacy Notice explains how we collect, use, store and protect your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who we are

Did It In Heels Private Investigations
We are a private investigation business operating in the United Kingdom, providing discreet and professional investigation services. We are responsible for (the controller of) the personal data described in this notice.

3. Information we collect

We may collect and process the following personal information:

• Name, address, telephone number and email address
• Date of birth and identification documents (where required for client verification)
• Information you provide during enquiries, consultations and case instructions
• Relevant third-party information (where lawful and necessary)
• Communications, notes, reports, photographs, video footage and other evidence

4. How we use your information

We use your personal data to:

• Provide and manage our investigation services
• Communicate with you about your enquiry or case
• Carry out client verification and assess lawful purpose
• Maintain accurate records and produce reports
• Comply with legal and regulatory obligations
• Protect our legitimate business interests

5. Lawful basis for processing

We process personal data under the following lawful bases:

• Your consent (where applicable)
• Legitimate interests (to provide investigation services)
• Compliance with legal obligations
• Contractual necessity (where we have a contract with you)

Where we process more sensitive information, or information about third parties in the course of an investigation, we will do so only where an appropriate lawful basis and any additional legal conditions have been established, and where the processing is necessary and proportionate.

6. How we store your information

We store your personal data securely, using physical and electronic security measures. Information is retained only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

7. Sharing your information

We do not sell your personal data and we will not voluntarily disclose confidential information to unauthorised third parties. Information may be shared only where necessary and lawful, for example:

• With suitably vetted subcontractors or specialist service providers, subject to appropriate confidentiality and data protection arrangements
• Where disclosure is required by law, court order or lawful regulatory requirements
• Where necessary for safeguarding purposes or to protect life or prevent serious harm

8. This website and enquiries

This website does not use cookies, analytics or tracking tools. Our enquiry form does not store any information on this website: when you press “Send enquiry”, your own email app opens with a message addressed to diditinheels@gmail.com, which you choose whether to send.

Enquiries you send us by email, telephone or text are used only to respond to you and, if you instruct us, to manage your case. The company that hosts this website may keep standard technical server logs (such as IP addresses) for security and operational purposes.

9. Your rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (where applicable)
• Object to or restrict processing (where applicable)
• Lodge a complaint with the Information Commissioner’s Office (ICO)

These rights apply subject to the lawful exemptions set out in data protection law. To exercise any of them, please contact us using the details below. We would appreciate the chance to address any concerns before you approach the ICO.

The ICO is the UK’s independent regulator for data protection. You can contact the ICO at ico.org.uk/make-a-complaint or by calling 0303 123 1113.

10. Contact us

If you have any questions about this Privacy Notice or how we handle your personal data, please contact us:

11. Changes to this notice

We may update this Privacy Notice from time to time. The latest version will always be available on this page. This notice was last updated in November 2026.